2024
South Africa
Procurement Survey

”Securing supplies is once again becoming a major concern and the role of Procurement in value creation is now perceived as essential. Clearly, procurement professionals’ role has matured, as proven by the evolution of the missions given to them. Its expanded contributions to the performance of the organization are better defined and expected. For this increase in maturity to be effective, it is also important to develop procurement departments, as well as the skills they deploy to ensure their multiple contributions.

Hugues PoissonnierAssociate Professor Grenoble Ecole de Management

”Digital transformation will drive the visibility required to achieve the KPIs, improve modelling and reporting capabilities. Visibility and the right data are critical to identify inefficiencies in the system and to leverage opportunities to reduce costs or drive other efficiencies.

Prajay JutaProcurement Director, Tiger Brands

”With digital procurement, we need technology aptitude. The ability of people to work on new age solutions, and really utilise the technology, is very important.

Ben Van ZylGroup Executive: Procurement and Contract Management, Telkom SA

”Our CEO once said: "I dream of a world where we have a single view of the customer". For me, the number one barrier to digital transformation is data quality and system integration. A fragmented view hampers visibility and delivers poor data. Data quality impacts our business selection and placement. It affects our ability to negotiate, leverage and analyse where we are spending, and to be able to accurately forecast demand.

Marvin TsheziHead of Claims Procurement, Hollard Insure

”It is one thing to say that you want to digitise, but have you diligently concentrated solely on augmenting value-added processes? Have you removed all failure demand before embarking on your digitisation journey?

Marienne BurgerGroup Procurement, Chief Operating Officer, Standard Bank Group

”Critical skills today are digital procurement and data analytics, using this as a platform to influence and lead transformative change. Procurement has a big role to play in shaping of business strategies to deliver value. Fundamental to our digital strategy in Procurement is our people and we continue to invest in our teams to be future fit.

Suren SubramanienHead of Procurement: Africa, Unilever

”Budget restrictions definitely become the biggest hurdle in the digital journey. In terms of budget, we are focusing on the current projects that are ongoing and other areas of the business where it is critical for integration to happen with our current ERPs. Available resources and capacity are being utilised to ensure that we do the integration. It might take a bit longer, but we are containing costs.

Matsepo MabenaGeneral Manager: Procurement, MTN South Africa